How to Predict Violence and Influence Outcomes

How to Predict Violence & Influence Outcomes is based on Lt. Glennon’s popular book, “Arresting Communication” and delves deeply into the study and interpretation of verbal and non-verbal communication through body language and facial movements. In this profession, understanding these human behaviors has been proven to be key to officer safety. Students will learn these skills through the analysis of dozens of current videos involving police encounters with angry, irrational, confused and in need citizens – that turned violent.